Plan your matchday


We have put together this guide to help you plan your visit to The Stoop on matchdays! 

Before you visit

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Tickets

Tickets will be sent to you by email as a Print at Home ticket or by post. Tickets may also be collected from the Ticket Office on matchday. The Ticket Office will be open from 12.30.

Occasionally a limited number of seats will be available for purchase from the Ticket Office on the day but we highly recommend purchasing beforehand to avoid disappointment.

Tickets should not be purchased from any resale platforms, such as Viagogo, StubHub or others. We do not accept tickets purchased through third parties and cannot guarantee they will be genuine.

You will require a physical ticket to gain entry to the stadium, so please ensure you have printed your Print at Home ticket before arriving at Twickenham. Failure to print your e-ticket may result in being charged a fee for your ticket to be printed at the Ticket Office. We do not currently support mobile tickets.

Key Timings

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Matchday timings


13:00 Gates open


14:45 Guard of Honour


14:55 Final pre-match build-up


15:00 Kick off


15:40 Half-time


15:55 Second half


16:35 Final whistle


18:45 Last bar orders 


19:00 Kings Bar closes



Bag searches

Please make sure you allow plenty of time to complete bag searches and ticket checks on arrival at the stadium.

Card only

To help us speed up transactions and reduce queues we only accept card payment at the stadium.

Entertainment

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Pre-match


Welcome back to another Gallagher Premiership Rugby fixture against Saracens. We’re encouraging all of our supporters to ‘Bring The Noise’ to The Stoop on Sunday, so we can cheer the team to victory!


Our players will be ready to greet you as you enter through the stadium gates between 13:30-14:15 and we’ll have face painters in the Kings Bar as well as roaming around The Stoop for you to enjoy. Be in your seats early to win a free drink courtesy of Green King and try to catch a free merchandise item from our t-shirt cannon.  


In our North Village, you’ll find our Children’s Quins Cave, the mighty Passing Cage, roaming face painters, and live music. In the South West Corner, you can enjoy a range of food and drink, as well as our DJ Booth. While here, you can sign up to your new 2020 challenge with Rival Ride, make a healthy smoothie on our smoothie bikes, or swing by the Quinformation point to discuss half-season memberships and pick up a Quins Flag.


Finally, this week, cup deposits placed in Harlequins Foundation Cup Collection Bins will go towards the ongoing delivery of The Harlequins Foundation HITZ Programme. The Foundations HITZ Programmer offers young people not in education employment or training (NEET) the opportunity to gain vital qualifications in English and Maths Functional Skills, alongside qualifications in sport and active leisure and employability skills. To support our programme, place your cup in one of the Harlequins Foundations Cup Collection Bins to donate your deposit.


Half-time


Be sure to stay in your seat during half-time to witness our exciting Hamster Wheel competition and, as always, the winners of the Harlequins Foundation Mighty Draw will be announced when we hit the magic buzzer and draw the lucky winners - Purchase your Mighty Draw ticket from our sellers for your chance to be the winner!


Post-match


Following the players’ post-match lap of the pitch, we encourage you to visit the Kings Bar to grab a refreshment and enjoy our post-match band, Riser.


Matchday timings


13:00 Gates open


14:45 Guard of Honour


14:55 Final pre-match build-up


15:00 Kick off


15:40 Half-time


15:55 Second half


16:35 Final whistle


18:45 Last bar orders 


19:00 Kings Bar close

Eating and Drinking

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When you're in the mood for food, you can enjoy unbeatable value and a truly tempting choice of food-to-go outlets that promise to give your taste buds a treat with classic, original and specialist menus. All of our freshly cooked food is inspired by well sourced ingredients and then prepared and served quickly and with passion. 

Merchandise

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Official Harlequins merchandise can be found at The Stoop at Shop 1 (by Gate 1), Shop 2 (by Gate 3), in the Kings Bar, and at the Quinformation Point in the South West Corner.